How are we doing?
Are you satisfied with our service?
If you have a complaint to make about the service you have received or if you’d like to comment on how we could have done things better, please let us know by contacting the Chief Executive on 01296 429975 or email patdodge@fnhospice.org.uk
Available to download:
Feedback results
In the shops Mystery Shopper Survey Autumn 2010. Mystery Shopper Survey Autumn 2011.
Patient Satisfaction Survey collected views.
July 2011 – Warehouse customer satisfaction survey.
Sept 2011 – Complaints analysis and responses.
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