The role of the Assistant Manager is to work with the Shop Manager and Volunteers team to engage support for Florence Nightingale Hospice Charity from the local community and to maximise income for the Charity.

If you have retail experience and an enthusiasm for delivering excellent customer service, this could be the role for you! You will need to be a great team player and have a positive, can-do attitude. You will be hard-working, well-organised, and flexible about the hours you can work. But most of all, you should love working with people as creating a happy and productive working environment for the Volunteers is key to the success of our Shops.

Click here to download the full Job Description for the role of Assistant Shop Manager in the Winslow Shop.

Details

  • Hours: 15 hours per week over 2 days by arrangement (includes some weekend work) plus holiday and sickness cover for Shop Manager.
  • Salary: £8.44 per hour.
  • Closing date: Monday 20th August
  • Interviews are planned for w/c 3rd September

How to apply

To apply for this role, please click here to download the Application Form and forward it to retailadministration@fnhospice.org.uk with a covering letter stating clearly how you match the requirements of this position.

Alternatively, your application form can be posted to FNHC, Unit 2 Walton Lodge, Walton Street, Aylesbury, Bucks, HP21 7QY

Location: Aylesbury, HP21 7QY

Florence Nightingale Hospice Charity is seeking a new Trustee who can bring strategic retail experience to the Charity; in particular we would welcome expertise in the areas of Product and Marketing. We currently have eight retail outlets plus an online operation. We are keen to increase income generation through expanding our Shops and online presence throughout our community.

Income generated from retail activity funds the delivery of specialist palliative and end of life care to patients and families throughout Buckinghamshire and parts of Bedfordshire and Oxfordshire.

This is a voluntary position with a time commitment of attending eight meetings throughout the year, these being four FNHC Charity board meetings and four Florence Nightingale Hospice Shops Ltd. Board meetings. You will also be invited to attend the AGM of the Charity.

Please click here for the full role description and person specification.

For more information please contact: Sue Jenkins, CEO, on suejenkins@fnhospice.org.uk or 01296 429 975.

  • Remuneration: £14 per hour or £8,736 per annum (£27,300 FTE)
  • Hours: 12 hours per week

The PR & Marketing Support will support the PR & Marketing Manager in promoting Florence Nightingale Hospice Charity (FNHC) to ensure key messages and brand values are effectively communicated to our target audiences.

The role will involve helping with day-to-day PR admin such as managing our social media channels, drafting and circulating press releases, website listings, sourcing media opportunities, and assisting with the marketing and promotion of fundraising and retail events.

We are looking for an experienced, articulate, creative, media savvy and literate individual, with proven experience in delivering or supporting PR and marketing campaigns, to help achieve the Charity’s marketing objectives.

What you will gain through the role

  • Opportunity to add to your CV and gain valuable hands-on experience working in the charity sector
  • Re-discover or develop communication and marketing skills across all media including online, print and broadcast media, as well as to the organisation’s stakeholders and supporters
  • Experience in a dynamic team in marketing, fundraising and event management
  • Opportunity to influence and raise the profile of a local, well known and respected Hospice Charity

How to apply

Application deadline is Monday 20th August.

Interviews will be held between 28th and 31st August.

Please send your CV, application form and covering letter to Kirsty Shanahan at kirstyshanahan@fnhospice.org.uk

We desperately need people who can sew well to make simple summer dresses, tops and aprons for Nightingale Country Crafts to sell.

If you fit the bill, please contact Emma or Carole on 01296 429 975 or email fundraising@fnhospice.org.uk and we will arrange for NCC Co-ordinator Jan Adams to contact you.

Why do you need me?

You will play a vital role working alongside the Online Sales Manager to provide an outstanding Customer experience through the efficient packing and dispatching of all online orders, in order to raise funds for hospice care at Florence Nightingale Hospice.

What will I be doing?

  • Accessing database and printing orders
  • Picking and packing orders
  • Dispatching orders using online mail account
  • Ordering packaging materials.

What skills will I need?

  • Confidently use a PC at a basic level
  • Attention to detail
  • Drive to create an excellent customer experience
  • An organised methodical approach
  • Able to work on own initiative
  • Working as part of a team.

What support will I receive?

  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers.

What will I gain from my volunteering?

  • Work experience
  • Work based reference (qualifying period applies)
  • Opportunity to meet new people
  • Opportunity to learn new skills
  • Positive working environment
  • Ability to see your work translate into money raised for the Hospice.

Click here to download the Task Description for the Volunteer Online Sales Dispatcher role as a pdf.

Interested? Click here to contact the Voluntary Services team via the form.

Why do you need me?

You will play a vital role working alongside the Online Sales Manager to analyse Sales data from a number of varied sources to highlight any issues regarding sales performance so that matters can be escalated as appropriate.

What will I be doing?

  • Create and manage FNHC Online Sales reports using various multi-channel eCommerce platforms
  • Using the analysis to construct and present written reports.

What skills will I need?

  • Highly numerate with an aptitude for analysing numeric data
  • Ability to present this data into easily understood reports for use within the team and to senior managers
  • Good IT skills and experience
  • Knowledge of Excel spreadsheets and/or related data modelling skills
  • Ability to work with others and as part of a team
  • Good communication skills, both verbal and written
  • Able to work under pressure and to tight deadlines.

What support will I receive?

  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers

What will I gain from my volunteering?

  • Meet new people and an opportunity to make new friends
  • Gain valuable experience and new skills
  • Possibility of references for permanent employment/ higher education after 3 months service
  • Positive working environment
  • Ability to see your work translate into money raised for the Hospice

Click here to download the Task Description for the Volunteer Online Sales Analyst role as a pdf.

Interested? Click here to contact the Voluntary Services team via the form.

Why do we need you?

To assist the Manager in our eCommerce office to prepare and present donations, in order to raise funds for Hospice services.

What will you be doing?
  • Describe the items using the Listing Tool template and price following appropriate guidelines and resources
  • Research special items as required to maximise knowledge and value.
  • Select and pack sold items to be posted as required.
  • Photograph items for the Shop as required.
What skills will you need?
  • Basic computer skills.
  • Basic IT skills.
  • Attention to detail.
  • Ability to work independently.
  • Some special product area interest would be beneficial.
  • Reliability and some flexibility when responding to management requests and suggestions.
What support will you receive?
  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers
What will you gain from your volunteering?
  • Training and ongoing support in the processes of the Online Shop
  • A chance to meet new people and make new friends.
  • Gain valuable experience and new skills.
  • Positive working environment.
  • See your work translate into money raised for the Hospice

If you would love to use your skills and knowledge to help raise money for Florence Nightingale Hospice services, our Ebay team would love to hear from you.

Please email the Voluntary Services team on volunteering@fnhospice.org.uk or call 01296 332 607

We are looking for complementary therapists to provide treatments for Hospice patients and their carers, especially on a Monday at Day Hospice to do massage, reflexology, nail-painting etc.

We are also in need of a Volunteer Hairdresser on any day of the week.

Ideally you would be happy to treat the families/carers as well as patients.

If you would like to volunteer at the Hospice as a complementary therapist or hairdresser, we would love to hear from you.

Please email the Voluntary Services team on volunteering@fnhospice.org.uk or call 01296 332 607

Interested? Click here to contact the Voluntary Services team via the form or email them on volunteering@fnhospice.org.uk

We have vacancies in all our Shops on various days for 3-4 hours a day, as well as in the Furniture Showroom on Chamberlain Road in Aylesbury. If you love fashion and enjoy meeting people these positions could be the perfect opportunity for you. Read more about volunteering in our Shops here.

Interested? Click here to contact the Voluntary Services team via the form or email them on volunteering@fnhospice.org.uk

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