Why do you need me?

You will play a vital role working alongside the Online Sales Manager to provide an outstanding Customer experience through the efficient packing and dispatching of all online orders, in order to raise funds for hospice care at Florence Nightingale Hospice.

What will I be doing?

  • Accessing database and printing orders
  • Picking and packing orders
  • Dispatching orders using online mail account
  • Ordering packaging materials.

What skills will I need?

  • Confidently use a PC at a basic level
  • Attention to detail
  • Drive to create an excellent customer experience
  • An organised methodical approach
  • Able to work on own initiative
  • Working as part of a team.

What support will I receive?

  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers.

What will I gain from my volunteering?

  • Work experience
  • Work based reference (qualifying period applies)
  • Opportunity to meet new people
  • Opportunity to learn new skills
  • Positive working environment
  • Ability to see your work translate into money raised for the Hospice.
Click here to download the Task Description for the Volunteer Online Sales Dispatcher role as a pdf.

Why do you need me?

You will play a vital role working alongside the Online Sales Manager to analyse Sales data from a number of varied sources to highlight any issues regarding sales performance so that matters can be escalated as appropriate.

What will I be doing?

  • Create and manage FNHC Online Sales reports using various multi-channel eCommerce platforms
  • Using the analysis to construct and present written reports.

What skills will I need?

  • Highly numerate with an aptitude for analysing numeric data
  • Ability to present this data into easily understood reports for use within the team and to senior managers
  • Good IT skills and experience
  • Knowledge of Excel spreadsheets and/or related data modelling skills
  • Ability to work with others and as part of a team
  • Good communication skills, both verbal and written
  • Able to work under pressure and to tight deadlines.

What support will I receive?

  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers

What will I gain from my volunteering?

  • Meet new people and an opportunity to make new friends
  • Gain valuable experience and new skills
  • Possibility of references for permanent employment/ higher education after 3 months service
  • Positive working environment
  • Ability to see your work translate into money raised for the Hospice
Click here to download the Task Description for the Volunteer Online Sales Analyst role as a pdf.
Why do we need you?

To assist the Manager in our eCommerce office to prepare and present donations, in order to raise funds for Hospice services.

What will you be doing?
  • Describe the items using the Listing Tool template and price following appropriate guidelines and resources
  • Research special items as required to maximise knowledge and value.
  • Select and pack sold items to be posted as required.
  • Photograph items for the Shop as required.
What skills will you need?
  • Basic computer skills.
  • Basic IT skills.
  • Attention to detail.
  • Ability to work independently.
  • Some special product area interest would be beneficial.
  • Reliability and some flexibility when responding to management requests and suggestions.
What support will you receive?
  • Full training
  • Induction
  • Ongoing support from the Manager and fellow volunteers
What will you gain from your volunteering?
  • Training and ongoing support in the processes of the Online Shop
  • A chance to meet new people and make new friends.
  • Gain valuable experience and new skills.
  • Positive working environment.
  • See your work translate into money raised for the Hospice

If you would love to use your skills and knowledge to help raise money for Florence Nightingale Hospice services, our Ebay team would love to hear from you.

Please email the Voluntary Services team on volunteering@fnhospice.org.uk or call 01296 332 607

We are looking for complementary therapists to provide treatments for Hospice patients and their carers, especially on a Monday at Day Hospice to do massage, reflexology, nail-painting etc.

We are also in need of a Volunteer Hairdresser on any day of the week.

Ideally you would be happy to treat the families/carers as well as patients.

If you would like to volunteer at the Hospice as a complementary therapist or hairdresser, we would love to hear from you.

Please email the Voluntary Services team on volunteering@fnhospice.org.uk or call 01296 332 607

We have vacancies in all our Shops on various days for 3-4 hours a day, as well as in the Furniture Showroom on Chamberlain Road in Aylesbury. If you love fashion and enjoy meeting people these positions could be the perfect opportunity for you. Read more about volunteering in our Shops here.